Possible errors during usage and QR code scanning and the steps to take
QR code error
This error can occur under the following circumstances:
- QR code is invalid – Meaning that during the login procedure there was an error in the communication – Sollution is to restart the applications, login and try again
- Timestamp sa QR code timestamp is off sync with more then 60 sec – Meaning that the time on the QR generator and th scanning device are out of sysc – Sollution – Update the time on the devices
For any advice and questions please contact our support on email@example.com
You can also take a lok at our FAQ page.